Solved mobilemeservices.exe error when starting Microsoft Outlook 2010 in WinXP SP3 OS (Rev: 1.0)


When starting Microsoft Outlook 2010 in the Windows XP SP3 Professional Operating System (OS), there is always a MobileMe Services error:

MobileMe Service has encountered a problem and needs to close. We are sorry for the inconvenience.
If you are in the middle of something, the information you were looking on might be lost.

If you click for more information about this error, it will shown the below error signature:
AppName: mobilemeservices.exe
AppVer 1.6.65.0
ModName: kernel32.dll
ModVer: 5.1.2600.6293
Offset: 00012fd3


Solution
  1. In Microsoft Outlook 2010, kindly click File > Options.

  2. Please click Add-Ins. Under "Manage: COM Add-ins" at the bottom of the screen, kindly click the "Go..." button.

  3. On the pop up COM Add-Ins window, kindly un-check the "MobileMe Outlook Add-in" & click the "OK". Please restart Microsoft Outlook 2010.

12 comments:

  1. Uncle PeteMarch 19, 2014 at 10:37 AM

    Just tried your suggested fix and had an instant cure.
    A great big THANK YOU for getting rid of this headache.
    Uncle Pete

    ReplyDelete
  2. UnknownApril 5, 2014 at 1:13 AM

    Hi Jack
    I am working with Outlook 2010 (Vista). Tried your suggestion. Magic Stuff. Now it works perfect. You're a Star but i give 10/10.
    Thank you
    Luis...Durban...South Africa

    ReplyDelete
  3. Stacey - Houston, TXMay 2, 2014 at 12:05 PM

    Fantastic. Thank you much.

    ReplyDelete
  4. AnonymousSeptember 15, 2014 at 12:54 AM

    Not only was your solution correct, but your instructions were clear, concise, and correct (not to mention polite). Thanks very much.

    ReplyDelete
  5. UnknownOctober 1, 2014 at 10:16 PM

    i have outlook 2003 and it doesnt work... any suggestion?

    ReplyDelete
  6. Jack NgOctober 23, 2014 at 9:44 AM

    Hi Eran,

    In Microsoft Outlook 2003 and older version, the "COM Add-ins" dialog is at Tools > Options > Other Tab > Advanced Options button. Hope it help.
    [Reference from http://www.slipstick.com/how-to-outlook/outlook-add-ins/]

    JackNg

    ReplyDelete
  7. ABigCoyote - VirginiaDecember 14, 2014 at 4:20 AM

    Jack, you the man!!!

    Using Outlook 2010 (Windows 7). Tried your solution and it solved the problem. Thanks for the clear straightforward instructions.

    Glad I found your blog!

    ReplyDelete
  8. meganNovember 9, 2015 at 11:19 AM

    am on outlook 2007 any suggestions? re mobileme

    ReplyDelete
  9. Jack NgNovember 9, 2015 at 1:59 PM

    For Outlook 2007, please try Tools > Trust Center > Add-ins > Active Application Add-ins. Hope it help.

    ReplyDelete
  10. KevinDecember 16, 2015 at 7:12 AM

    Thanks jack.
    Using outlook 2007. Got to the end of your advice and was
    told only able to be deleted by the administrator. This
    is a home computer and I am only user. How do I get past
    this? Thanks

    ReplyDelete
  11. Jack NgDecember 16, 2015 at 10:48 AM

    Hi Kevin,

    Please go to Control Panel > User Accounts to check whether your login account is an administrator account. Thanks.

    ReplyDelete
  12. Allan SymonsJune 7, 2017 at 2:35 AM

    THANK YOU JACK !!! June 6, 2017

    With Outlook 2007 this nuisance has bugged me for more than a year. Finally FREE of it after your excellent tutelage.

    Allan

    ReplyDelete