Solved Acronis True Image Home 2011 "Failed to start Try&Decide" error (Rev: 1.0)



When running trial Acronis True Image Home 2011 update 3 (build 6942) "Try & Decide" in Windows XP SP3 Operating System (OS), I click the "Try & Decide is off. Click to start" to start "Try & Decide". The below message pop up:

Try&Decide and Nonstop Backup cannot work simultaneously. Nonstop Backup suspends working while Try&Decide is on. You will have to start it manually after Try&Decide completion. Do you want to proceed ?

-> I click the "Yes" button.

After that, another message pop up:

You are about to start Try mode

Note: please do not run Disk Error Check (chkdsk.exe) or Disk Defragmenter (dfrg.msc) system utilities, when the mode is on. And do not convert, format or resize your disks and partitions as well. This may cause your computer to become unbootable. Also, backups of the system partition and rescue media were not created. It is strongly recommended to do that before starting Try&Decide. If you want to continue click OK, otherwise click Cancel.
-> I click the "OK" button.

Acronis True Image Home 2011 update 3 (build 6942) produces a pop up error: "Failed to start Try&Decide."


Solutions:

To solve the "
Failed to start Try&Decide." error, the processes and services shown below need to be running/start before we start to run "Try & Decide" in Acronis True Image Home 2011 update 3 (build 6942):
  1. Please ensure that the below processes are running:

    • Acronis Scheduler2 Service
      "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
    • TrueImageMonitor.exe
      "C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe"

    You can ignore the below process:
    SAOB Monitor
    C:\Program Files\Acronis\TrueImageHome\OnlineBackupStandalone\TrueImageMonitor.exe

  2. In Windows XP SP3 OS, kindly click Start -> Control Panel -> Administrative Tools -> Computer Management. Under "Services and Applications" -> kindly click "Services". Please ensure that the below services are started:

    • Acronis Nonstop Backup Service
      "C:\Program Files\Common Files\Acronis\CDP\afcdpsrv.exe"
    • Acronis Scheduler2 Service
      "C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe"

    The below Acronis service need not be started:
    Acronis OS Selector activator
    "C:\Program Files\Acronis\DiskDirector\OSS\reinstall_svc.exe"

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